![]() ![]() We are proud to be an equal opportunity employer. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. The noise level in the work environment is usually moderate. Work is performed in a retail environment. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Specific vision abilities required by this job include close observation and the ability to adjust focus. The employee must occasionally move packages weighing up to 20 lb. While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.Ability to use office equipment (computers and printers) and their included software i.e.Desire to learn about cannabinoids, terpenes and product application/consumption methods.Must be able to successfully register with the state's cannabis commission as an agent.Must be 21 years of age and comply with all local, state, and company regulations.1-2 years of retail or hospitality experience.Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.Stock, merchandise, and replenish displays of regulated and unregulated inventory.Understand and apply detailed compliance regulations as required by local and state laws.Ensure accuracy of online orders before pick-up.Maintain a clean, organize, and sanitize workstation/store front.Provide support to managers and other Cannabis Advisors as needed.Be open to continued, on-going cannabis education and training.Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).Work well with others in a fast-paced, dynamic retail environment.Build rapport with regular patients/customers to promote repeat business.Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.Be an advocate of cannabis customer care.Possess a positive attitude while greeting customers and patients.This is a Full Time position at $15 per hour. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required. Our ideal Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. Definitely not even worth it to work - more.Isn't it time you took a step towards a brighter way forward? Zen Leaf in York is growing, and we are looking to add passionate, customer service focused talent to our store! The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. I had a promotion by this time and was making less than before I got promoted once they started taxing the tips. But when they started taxing those tips all our paychecks went down by hundreds of dollars. On a weekend you might see $40-$50 at most in one day. Tips weren’t even good to begin with, you get $25 a day at most typically. When I first started they were not taxing tips on your paycheck (most places I’ve earned tips, it was up to me to file that on my taxes at the end of the year anyways) but recently the company decided to start taxing them. There’s no shortage of worker manipulation at Zenleaf. Whether passive aggression, outright favoritism or gaslighting. The managers and corporate routinely disrespect and humiliate the employees. Being on the inventory side of the store, I saw first hand MANY mistakes the managers made that I would surely have been written up for if it had been me. to the point that I wouldn’t be able to finish my work which I’d get in trouble for. Routinely, I would be given multiple tasks at one time or get started on a task to be asked to go complete another in the middle of it, to be asked again in the middle of that task to complete another etc etc. As an Inventory AIC, I was never even given a description of my job responsibilities. The managers hold their supervisors to impossible standards and they’re all about accountability until it’s one of them that makes a mistake. This company perpetuates a pattern of disrespect and dehumanization towards their employees. ![]()
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